Casimba Reviews

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*If you’re a long-time reader, you’ll already know that this Casimba casino review is going to be in-depth. I’m going to cover every single thing about this site, including the games, the bonuses and promotions, the banking options, withdrawal times, VIP program, customer service, and overall user experience.
*This site is a joke been trying to withdraw my funds for nearly a month. I got married so my surname changed so my online site name was different to card details so it needed changed. I’ve sent my marriage certificate 10 times to casimba. Overview
Casimba is a brand managed by White Hat Gaming Limited. Casimba is a brand managed by White Hat Gaming Limited (Company). The Company is registered in accordance with Maltese law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta.
Casimba Casino is another new project of White Hat Gaming Limited. The gambling joint has a memorable design, a good game collection, and solid legal support. The operator promises an exciting game and responsible attitude to the client. Read Full Review
Read Users ReviewsDetailsCasinoCasimba CasinoWebsite URLhttps://www.casimba.com/Founded2017HeadquartersWhite Hat Gaming Limited, 85 St John Street, Valletta, VLT1165, MaltaSupport Number-Support TypesLive chat, e-mail, FAQLanguagesEnglish, French, Finnish, German, Norwegian, SwedishCasino PlatformWhite Hat Gaming LimitedNo deposit bonusNoMinimum 1st Deposit20€Bonus for 1st deposit200% (up to 5000€) + 50 free spins + 500 bonus pointsBonus for 2nd deposit25% (up to 1000€) + 50 free spinsBonus for 3rd deposit50% (up to 500€) + 25 free spinsMain BONUS200% (up to 5000€)RTPUp to 99.75% (depends on the type of game)Free demo-gamesOpen DemoRegulatedRegulationUK Gambling Commission (no. 000-052894-R-329546-001), Malta Gambling Authority (no. C73232)SoftwareNetEnt, NYX, Quickspin, Rabcat, Hunderkick, 1 х 2 Gaming, 2 By 2 Gaming, Aristocrat, Big Time Gaming, Blueprint Gaming, Elk Studio, Evolution Gaming, Foxium Gaming, Genesis Gaming, Leander, Lighting Box Games, Mercur Gaming, Microgaming, Multicommerce Game Studio, Asylum Labs, Bally, Betdigital, Bla Bla Studios, Bulletproof Gaming, Cayetano, Concept Gaming, Dtech Gaming, Fantasma Games, Felt Games, Fortune Factory Studios, Magic Dreams, Meta Games Universal, Mutuel, Old Skool Studios, Play’n’GO, Red 7, Reflex Gaming, Scientific Games, Shufflemaster, Seven Deuce, Sigma Gaming, Skillzzgaming, Spieldev, Spike Games, Stake Logic, Storm Gaming, Sunfox Games, Touchstone Gaming, Triple Edge Studios, Wild Streak, WMS Games count500+Games except slotsRoulette, Blackjack, Baccarat, Poker, Scratch, Sports BettingDeposit MethodsVISA/MasterCard, Skrill, Neteller, PaySafeCard, Interac Online, GiroPay, DetPay, Trustly Withdrawal MethodsVISA/MasterCard, Skrill, Neteller, PaySafeCard, Interac Online, GiroPay, DetPay, TrustlyTime of withdrawalUp to 3 business days (depending on the way)Limits for withdrawalMin 20€Account CurrencyEUR, CHF, CAD, GBP, NOK, NZD, SEKUS Traders AllowedProhibited countriesAfghanistan, Albania, Algeria, American Samoa, Angola, Australia, Austria, Bahamas, Belgium, Bolivia, Botswana, Bulgaria, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq , Israel, Italy, Kenya, Lao People’s Democratic Republic, Latvia, Lithuania, Martinique, Myanmar, Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Papua New Guinea, Poland, Portugal, Reunion, Romania, Russia, Sun -Tome and Principe, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Su Dan, Syria, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, Uganda, Ukraine, USA, Small remote islands of the USA, Vanuatu, Vietnam, Virgin Islands (USA), Yemen, ZimbabweMobile applicationMobile versionSecurity128-bit SSL GlobalSign, eCOGRA, BeGambleAwareOverall Score7/10Casimba Casino Full Review
Contents
*1. Casino platform
*2. Bonus policy
*3. Deposit and withdrawal of funds
*4. Casino License and Regulator
Casimba Casino is another new project of White Hat Gaming Limited. The gambling joint has a memorable design, a good game collection, and solid legal support. The operator promises an exciting game and responsible attitude to the client.
Let’s see what it is in reality. We should find out whether it’s a cunning scam, skillfully hiding under the mask of integrity or a truly serious project.Casino platform
As told above, the Casimba platform is owned by White Hat Gaming Limited. Other casinos managed by the operator include Dream Vegas, Temple Nile. They’re already in great demand in the market and have a large audience.
Casimba appears to be a multi-platform cross-browser service. It’s available for different types of devices (PC, smartphones, laptops, tablets) and any screen resolutions. There are only 6 language versions of the product: English, French, Finnish, German, Norwegian, and Swedish. However, it would be enough for the convenient use of its resources by players from most European countries.
By the way, the list of countries whose residents are forbidden to play in Casimba is very large: it contains almost 80 countries and regions, including Russia.
The quality of work of the platform Casimba is quite good. Fun betting games with friends fun. The pages load quickly enough, the layout elements don’t overlap each other. There aren’t any broken links (links leading to the error page). Poker apps free. The client security is ensured by the anti-virus system, and all transactions are carried out via the secure 128-bit SSL protocol GlobalSign.
The operator cooperates with eCOGRA and BeGambleAware – organizations that protect the rights of the player.Online casino version
The Casimba casino official website has a peculiar jungle style, with an image of the lion as a logo.
There is nothing superfluous on the site. We can see a brief top menu (registration, games, promo, VIP, contacts), a slider with advertising information, and a game lobby.
The latter is traditionally decorated in the form of a table with the possibility of filtering by recommendations, as well as the type of game: New Games, Favorites (the products selected by you), Slots, Live Dealers, Table, Blackjack, Roulette, Poker, Scratch & Fan, Game Providers ( search by the developer). There’s also a search tab that facilitates the process of searching for an already familiar name.
In total, the game collection contains approximately 500 games, among which are not only slots familiar to everyone (although they occupy the largest part of the collection), but also card games (blackjack, poker, baccarat), several types of roulette, scratch, sports, and a live-sector. Many of them are available in the demo mode: having registered, you can play them for free.
All the most important information (the rules of the games, the use of your personal information, the license issued) is in the footer of the site. Links to partners as well as regulatory organizations are provided, which also gives credit to Casimba.
Summarizing all of this, we can say that the site is made at a decent level and leaves a pleasant impression.Mobile version
Casimba Mobile is not only the mobile format of the casino but also an ability to use the service in the offline format, regardless of the quality of the Internet connection.
The application is available for iOS and Android devices (smartphones, iPads). A Windows version hasn’t been released yet, so it won’t work on any of the tablets, except for those running on iOS.
You can download Casimba Mobile in Google Play and the App Store. The installation takes less than a minute. You can log in with your username and password if you have already registered in the browser.Download version
White Hat Gaming Limited hasn’t developed a download PC version of the casino platform. That’s quite natural because modern operators refuse from heavy software, tied to one point in favor of mobility, freedom of movement.
Of course, the PC version has a number of indisputable advantages:
*The absolute independence from the provider’s locks (you won’t be even able to download the APK from the official source if the casino is banned),
*The enhanced data security (on the computer, the data you enter is most protected, while in the browser, your data is practically in a shared network, and using a mobile version, you agree to the collection of any information about your device).
To say the truth, many of the advantages told above are no longer unique (the offline format, for example).Live casino
The live zone of the casino contains a modest set of offers: several kinds of blackjack, roulette, baccarat, poker (hold’em), and football. There are separate tables for members of the Casimba VIP-club (we will also tell about this club in the “Bonus program” section of our review).
Dealers are mostly beautiful girls who possess good professional skills. You can consult with them or just discuss the gameplay. For this purpose, a live chat is provided.
The user settings contain options for choosing the table design and changing the resolution (if the game freezes at the most unfortunate moment, you can reduce the quality of the picture so that it’s easier to load).Game makers represented
The owners of Casimba immediately chose the right casino promotion strategy: they made agreements with more than 50 software makers.
Most of the developers are well known and appear to be the veterans of the gambling industry. These are Microgaming, NetEnt, Play’n’GO, NYX, Elk Studio, etc. However, there are also relatively young studios, such as Sunfox Games, Touchstone Gaming, Triple Edge Studios, Wild Streak, and WMS.
This approach contributes to popularity (players quickly become fed up with traditional products, they constantly need to be pleased with new ones) and allows the company to remain competitive in such a tough market as iGambling.Personal account
Registration at Casimba Casino, as is in many European casinos, takes place in 3 stages: entering the main contact information (your name, e-mail, date of birth), specifying additional contact information (your address with a postal code, so that the system could check your current location by IP, the region of your residence, and telephone), as well as the choice of a login and password.
However, there’s no SMS confirmation of the mobile number, so in fact, any user (even from a prohibited country) can register via VPN.
A personal account contains several tabs:
*Account Details – an account status and game progress.
*My Details – editing of the player’s personal data and activation of notifications and subscriptions.
*Account History – the history of debits and credits for the selected period.
*Pending Withdrawals – withdrawal requests in the pending status.
*Accepted Withdrawals – confirmed payments.
*Responsible Gaming – tips on a safe game.
In addition, in the top profile panel, there are tabs with bonus points, a field to enter a promotional code, and deposit/withdrawal services.Bonus policy
The Casimba bonus system is neither different nor original. It just offers a welcome pack, several tournaments, as well as standard cumulative and club programs. Earlier, Casimba had promotional codes, but they are no longer available. Let’s consider their bonus policy in detail.No deposit bonuses
Casimba Casino doesn’t provide this type of bonus. This kind of promo is no longer popular with the operators because of the constant attempts of deception by users who registered on the site, received funds to the account, played them without a deposit and tried to withdraw.
All of this can hardly contribute to the profit of any casino. Therefore, currently, rare providers come up with such promotions (most often these are free spins with withdrawal restrictions).Deposit bonus
Depositary bonuses are credited for the first 3 deposits of the casino player:
*The First Deposit Bonus: 200% (up to 5000€) + 50 free spins + 500 bonus points.
*The Second deposit bonus: 25% (up to 1000€) + 50 free spins.
*The Third Deposit Bonus: 50% (up to 500€) + 25 free spins.
In all cases, you should wager cash back and bets in a 35-x equivalent. Otherwise, after 30 days, bonuses will disappear. Since all bets are written off first of all from your personal account, and only then from the bonus one, you can lose.
The casino also has a private VIP club, a member of which one can become only upon the request. The VIP membership gives access to an extended list of game events, travel invitations, personal support, and other privileges.Tournaments
The operator holds progressive jackpot tournaments on a regular basis, in which all users who have made a minimum deposit can participate. The prize fund in them sometimes reaches 20 million euros.Players club/loyalty program
The Casimba loyalty program is a standard accumulation of bonus points, Casimba Points (or CP). The welcome 500 points are awarded to new users immediately after the first deposit. They’re subsequently earned quite slowly: 1 CP for every 10€ of deposit, an extra 2 CP to 1000 points, and also gift CP for winning tournaments.
Having accumulated 1000 CP, the user becomes a participant in the raffle of valuable prizes and can exchange points for currency.Deposit and withdrawal of funds
You can deposit your account here in 7 currencies: the euro, American/Canadian/New Zealand dollar, Norwegian/Swedish krone, and the British pound.
The minimum deposit is 20 euros. They are credited immediately and without commission from the casino, but the operator is not responsible for the possible fees of third-party services and interest charged on currency conversion.

The deposit and withdrawal of funds are carried out with VISA/MasterCard bank cards, some types of electronic payment systems and wallets (Skrill, Neteller, PaySafeCard, Interac Online, GiroPay, DetPay, Trustly).
It’s so convenient that the list of withdrawal options is almost the same as the list of deposit ones. That’s important because, in order to protect players from stealing money by a third party who has gained access to the account, a requirement has been introduced to pay out the winnings to the details from which the deposit was made.
The minimum payout is 20€. Apart from the deadlines for processing the application (several working days), the deadlines for the transactions can reach up to 3 days (depending on the chosen payment service).Withdrawal complaints
Reviews about Casimba are generally positive. However, there are always reasons for discontent, and this gambling joint isn’t an exception. Players are dissatisfied with the timing of payments, which, along with the approval of an application for receiving a winning, sometimes amount to 8 or more days.
However, we haven’t found any complaints about an unjustified refusal to pay. The operator either really has no problems in this regard, or its customer service works well and timely prevents possible outbursts of resentment.Casino License and Regulator
White Hat Gaming Limited received a license in two major jurisdictions: the United Kingdom (the license number – 000-052894-R-329546-001) and Malta (the registration number – C73232). So that the user could easily check the status of the issued documentation, links to the official resources of regulators are given on the Casimba website.
From the point of view of legal support, the gambling joint has everything in order.Casino complaints
Negative comments about Casimba Casino contain complaints not only about the timing of withdrawals but also about the bonus policy.
Users talk about the scarcity of promotions, the violation of their conditions, the complexity of wagering. According to the rules, the administration has the right to change the conditions of the promo at any time, which does not back the optimism of the players. In addition, part of the promotions is not available to gamblers from individual countries.Where can I complain about the casino?
Casimba Casino has a policy for settling up complaints from players.
According to the document, the first appeal should be sent to their customer support at the address support@casimba.com. In this case, the operator notes that any information received can be recorded in order to improve the overall quality of service and staff training. However, the player doesn’t have the right to transfer it to third parties (the only exception is the regulator and human rights organizations), otherwise, the consideration of his application may be denied, and the game profile will be blocked.
If the issue is not resolved at this level, it will be given to the team leader having assigned an identifier to the appeal, with which it will be possible to monitor the current status of the case.
The term of consideration shouldn’t exceed 21 days. In case of violation of this condition or unsatisfactory response from the head of the department, the application can be submitted to the MGA (there is a corresponding form to fill out on the regulator’s website), which is the last instance.Casino support service
The support team of Casimba Casino operates 24/7. Communication with the service is carried out in two ways:
*Online chat.
*Email support@casimba.com.
Operators respond fairly quickly and help to resolve most issues. In some cases, an official statement is required (we have described the procedure for submitting it in the previous section of this review).
For prompt information, there is an FAQ section. However, it contains the minimum number of questions, so it won’t probably help to find a solution to a non-standard issue.Casimba Casino ReviewsTerms of use
Terms and Conditions (User Agreement) governs the legal relationship between the casino administration and its customers. All the important points causing controversy are reflected in it. That is why the document is a must-read for anyone who does not want to make a mistake, which will lead to the loss of funds and account blocking. Let’s consider a number of crucial points.
Verification of age, mailbox, and personal information
In order to ensure the safety of the players, in the casino, procedures for verification of the account by mail, as well as checks for compliance with the age and other data provided, were introduced. If during the checks a violation of the casino rules or fraud/suspicion of cheating by the player is found, his account will be blocked.
The mail verification is carried out by sending an e-mail message with a reference link to the e-mail address indicated in the questionnaire.
The player’s age must be proved by providing a copy (scan) of his passport. It is worth noting: if it turns out that the account holder is a minor, all bets and deposits will be canceled, but not retained by the casino.
In addition, the administration of Casimba C

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